Kintow LLC Privacy Policy

Effective date: October 12, 2024

At Kintow LLC (“Kintow,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services (collectively, the “Service”). By using our Service, you agree to the collection and use of information as outlined in this Privacy Policy. If you have any questions, please contact us at support@kintow.com.

1. Information We Collect

We collect information that you provide directly to us, as well as data that we gather automatically as you use our Service.

a. Information You Provide:

- Account Information: When you create an account, we collect personal details like your name, email address, and payment information.
-Content and Data: Any data you input into our Service, including business-related information, may be stored and processed by us as part of providing the Service.
- Communication: If you contact us directly, we collect your name, email address, phone number, and any other information you choose to share.

b. Information We Collect Automatically:

- Usage Information: We collect information about how you interact with our Service, such as pages visited, features used, and the time spent on our site.
- Device Information: We collect data from the device you use to access our Service, including IP address, browser type, and operating system.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our Service. You can adjust your browser settings to refuse cookies, but this may limit your use of certain features.

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve our Service, and to provide you with a seamless experience. Specifically, we use your information to:

- Process payments and manage subscriptions
- Communicate with you about updates, promotions, and customer service inquiries
- Improve our Service by analyzing usage patterns and preferences
- Ensure the security and integrity of our Service
- Comply with legal obligations and enforce our Terms of Service

3. How We Share Your Information

We respect your privacy and do not sell your personal information. However, we may share your information in the following ways:

- Service Providers: We share information with third-party vendors who help us operate the Service, such as payment processors, customer support providers, and data analytics companies. These providers only have access to the information necessary to perform their functions.
- Business Transfers: If Kintow is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
- Protection of Rights: We may disclose your information when we believe it is necessary to protect the rights, property, or safety of Kintow, our users, or others.

4. Your Choices and Rights

You have rights regarding the information we hold about you, and we provide you with various ways to exercise these rights:

- Access and Update: You can access and update your account information directly within your account settings.
- Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Data Deletion: You may request that we delete your personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.
- Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by contacting us at support@kintow.com.

5. Security

We implement industry-standard security measures to protect your personal information. While we take reasonable precautions to safeguard your data, no security system is impenetrable, and we cannot guarantee the security of your information.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

Kintow is not intended for individuals under the age of 18, and we do not knowingly collect or solicit personal information from anyone under 18. If we discover that a person under 18 has provided us with personal information, we will delete it promptly.

8. International Data Transfers

If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Service, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make any material changes, we will notify you by email or by posting a notice on our website. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@kintow.com.